ISO 9001-2008 Certification
Santa Fe Rubber Products, Inc. is proud of its
ISO 9001-2008 certification and this accomplishment marks a very important
milestone and the beginning of a new era for the Company.
QUALITY COUNTS! has been a motto of SFR long before ISO 9001-2008 standards
existed. We have built our reputation
over the past 39 years by solving difficult elastomer applications for our
customers in a cost-effective way.
Santa Fe Rubber's stated quality policy and objectives are
as follows:
Quality Policy
The management of Santa Fe Rubber Products, Inc. is
committed to providing only products that comply with all the requirements of
its customers. This is accomplished
through focusing on the needs of both its external and internal customers, and
the utilization of a Quality System that stresses prevention rather than
detection.
Quality Objectives
l Meet all the defined customer requirements in a
cost-effective manner reflecting continuous performance improvement.
l Decrease customer concerns.
l Increase customer satisfaction as measured by objective
customer satisfaction survey scores.
l 100% on-time shipments to meet customer schedules.
l Decrease scrap.
l On-time submission of Production Part Approval samples
with decrease in average product development lead times.
As a custom rubber molding company, technical expertise and
outstanding customer service are the defining factors differentiating Santa Fe
Rubber from its competition. Recognition of our excellence is evidenced by the fact that we are a "ship
to stock" supplier to our top customers.
We are proud of achieving such recognition and wanted to
share with you solid evidence of our commitment to continuous improvement. A copy of the ISO 9001-2008 certification document is provided for your review.
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